He lists previous employment and recognition in his field for helping people use computers, fix problems, upgrade systems, install programs, and tutor individuals new to the world of computers. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Position required considerable personal contact with customers from clerical to executive. Worked with staff to problem solve and create viable solutions with models and presentations of results, Tested and debugged applications and functionality prior to deployment, Monitored employee activity and usage and modified code to ensure applications functioned as planned. Supervised company wide update to Windows 7 Operation System. Not every Computer Support Specialist resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Support resolution of Help Tickets for technology requests or incident reports Repair laptop/desktop & troubleshoot all telephone & hardware connectivity issues, Daily setups of conference rooms with computers & projectors, Setup video conference calls with other internal offices & outside clients. August 2011 to Current Mercy Medical Center - Des Moines, IA. Wrote complex queries, stored procedures, and DTS Packages; scheduled maintenance plans, ran daily backups, restored backups, etc. Related: Computers and Technology,Technical Support. Computer Support Specialists provide technical assistance to a company's staff or end users. Built a Virtual Center server to manage virtual machines and templates within the Esxi 5.0 cluster. Maintained workstations, laptop computers, scanners and network printers. Ensured that all necessary changes were made to resolve customers' problems with their accounts. Professional Summary. Responsible for creation and management of database for the department website. Remotely assist employees with computer issues for 26 different branches. Ex... Summary: Technical support professional with extensive IT background. Build Your Own Now. Fix software and OS problems using Proxy Master from one location. Management of all automation's, networking and associated equipment between the four YMCA branches. Provided hardware, software & network support for Dept. Provide technical expertise to clients and other IT staff alike. ● Performed troubleshoot to identify and correct system issues.● Researched software products and made recommendations for upgrades.● Ensured that all systems were operating efficiently.● Developed innovative strategies to reduce downtime. Created and edited users in Active Directory, Lync Server 2013 and Microsoft Exchange. Created technical and how-to documentation for support staff and clients. Troubleshoot Network systems in the UW Residential network including wireless. Assisted with the installation of computer systems on site and for existing and new customers to include maintenance and IMAC requirements. Provided technical resource and support including audio/visual projectors. Set up and managed user accounts, configured network printers. 2012), PeopleSoft (Fast and GEMS) and Adobe (Acrobat & Creative) platforms. Responsible for 40 node WAN network in Austin area. 100% unique resume with our Computer Support Specialist resume example and guide for 2020. With a wide range of responsibilities, it is important to be sure to include all of them in your CV so that you have a competitive job application. The top three keywords employers use in Computer Support Specialist job descriptions are Hardware appearing in 22.76% of postings, Help Desk Support 20.4%, and Information Technology appearing in 10.91%. Computer Support Specialists provide technical assistance to a company's staff or end users. Installed and performed minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Physically setup and configured workstations with software and hardware. Also Computer Support Specialist Jobs. Install and perform minor repairs to hardware, software, and peripheral equipment, following installation specifications. Install LAN networks with connectivity to Austin, Atlanta, and Houston data. Install, repair, and maintain computer network systems Create and maintain email and data distribution system Troubleshoot and resolve problems Create and maintain users account for all workstations Provide backup support for functional servers Computer Network Specialist Zen Software Solutions, Boston, MA May 2010 – March 2012 Utilized Active Directory to create, enable/disable and set permissions for user domain accounts. Created Esxi 5.0 hosts and utilized Vsphere Client to access virtual machines. A desktop support engineer is also frequently called upon to install new software or software updates on employee computer workstations. Ensured efficient and helpful technical support by promoting an environment that delivered high quality customer service. Tips and examples of how to put skills and achievements on a desktop support technician resume. Poor UX and UI will kill even a product with the best features out there, right? Now, here’s how to write a head-turning IT specialist resume step by step: 1. Created and updated Ghost base images of machines for easy OS (re)installs. Provided images and back up restorations via Symantec Ghost 11.0 and Acronis software suite. Technical support Liaison for Mobile health care Professionals. Holland Code: I-C-R Provide technical support for Windows XP Pro, Microsoft Office, AutoDesk, AS400 intergraded applications, and other third party applications. Supported end users with LAN/WAN connectivity problems. Performed off-site and on-site services, assist co-workers, performed daily data entry and record keeping of tasks. Especially considering you have such a short time to impress anyways. In this template, you can easily showcase your skills, abilities, experience, everything you like. Dedicated to helping job seekers find work during the pandemic. Find out what is the best resume for you in our Ultimate Resume Format Guide. Provided technical assistance to computer system users. Management of phone and data circuits for connectivity. Troubleshooting in ADSL, dial-up and wireless internet connections. For inspiration, view the sample resume for an entry-level IT worker below, or download the entry-level IT worker resume template in Word. The sample job description included here is as valuable in creating a strong employment reference document as is the technical support specialist cv template. Based on our most successful example resumes, these professionals should showcase throughout their job applications computer proficiency, customer service orientation, patience, communication and interpersonal skills, time management and teamwork. Installed software updates to desktop and laptop computers. Coordinated the floor planning and location of all communication devices throughout over 100 departments within the [company name], Establish Prescription Monitoring Program (PMP) Accounts for both Medical Professional/Non-Medical Professionals, for the Bureau of Narcotic throughout New York State. Coordinate information sharing to RIS/PACS personnel, department management, Radiologists, IT, ad other Medical Imaging information systems users. Maintained & supported NMFS's remote Annapolis Office by providing hardware, software & network support for 35 Annapolis users & IT equipment. Maintained & configured Symantec Ghost Enterprise Imaging Server used for enterprise imaging and software deployment to computers. Installed and configured operating systems and applications. Responsibilities include answering students and teachers computer problems. Provided technical assistance and support to end users on PC and peripheral equipment, Computer And Electronics Engineering Technology, Oversaw the daily performance of computer systems. Install and configure non-standard operating systems for customers such as Linux, Xenserver Hypervisor. ● Huge experience with Windows and Mac-based systems ● Vast knowledge of industry current software and hardware ● Adept at identifying and resolving computer performance issues ● Solid grasp of local area network structure ● Proactive problem solver focusing on preventative maintenance ● Comprehensive verbal and written communications abilities. Constructed a hybrid cluster/Linux lab for UW Math department. No problem. On-site support: Install, operate, and troubleshoot hardware and software. Read technical manuals, conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support. Performed hardware and software installations in 60 local offices, Completed work and installation of software for new state of the art Multiple Listing System running on client-server technology, Coordinated and managed service contracts with outside vendors for hardware service, Performed troubleshooting for hardware or software problems for PC-based systems in 60 sales offices and corporate staff headquarters, Assisted in setup of Novell Network linking five property management offices, Prepared invoices for payment for computer services, Developed and maintained equipment inventory, Assisted users with problems via telephone help desk, Troubleshoot hardware, software, network interface and other problems, Identified and resolved application software problems and questions, Install software, troubleshoot & maintained network software, Daily backups of the File and Application servers, Answered user inquiries to resolve computer software/hardware operation problems, Entered commands and observed system functioning to verify correct operations and detect errors, Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or appropriate software, Developed training materials and procedures and trained users in the proper use of software/hardware. This shows you the keywords and phrases those hiring for tech support positions use in describing their jobs. Assisted Network Administrators with performing and overseeing software and application development, installations and upgrades. Setup & configured video conference meetings between the regional departments. Conferred with staff, users, and management to establish requirements for new systems or modifications. Conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support. Maintained and monitored support for all TCP/IP network configurations. Managed end user requests through a problem ticketing system. Installed and performed minor repairs to hardware, software, and peripheral equipment, following design and installation specifications. Computer Support Specialist @ Arkansas Department of Health. Ordered, installed, established and registered over 10,000 Voice Over Internet Protocol (VOIP) phone systems throughout the [company name]. Supervised and coordinated workers engaged in problem-solving, monitoring, and installing data communication equipment and software. Objective : Information technology (IT) professional with more than 15-years of experience in the defense and space industry supporting business critical systems and programs with a focus on technical service delivery, training, and ongoing support; who is looking for an opportunity in information assurance or systems administration. Enjoys troubleshooting to find solutions to technical issu... © 2020, Bold Limited. Assisted with configuration and updating school's website. Remote client support using SMS. Reported abnormalities to Chief Technology Officer (CTO). Managed UWIT equipment checkout programs for the College of Business, Health Sciences, and Agriculture. Computer Support Specialist Resume Sample. Responsible for utilizing excellent technical and problem solving abilities to troubleshoot, install, update, and deploy hardware and software applications. Resolved pc desktop and networking issues via remote desktop support application. Supports and maintains end user requirements, including troubleshooting, account maintenance and training. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Achieved Excellence in Performance Award in 2013 from [company name] Commissioner Wayne Ingersoll. Assisted Network Administrators with configuring, maintaining, monitoring, and backing up of local servers and appliances. Troubleshot & configured Microsoft Outlook. Computer Support Specialist Resume will help you define yourself as a Computer Support Specialist. Provided service for inbound and outbound telephone technical support to assist customers with establishing, maintaining and using a connection to ZiaNet. using Microsoft Windows 7&8, XP, 2000/2003, Apple Macintosh, extensive knowledge of Microsoft Office (including Outlook) and Internet protocols (TCP/IP, SMTP, HTTP, etc.) Support specialists are depended upon to walk customers through problems with their computers, networks and peripherals, while at the same time speaking in … Analyzed computer systems to determine problems and communicated to supervisor for repair, Troubleshot hardware and software issues in conjunction with help desk and borough technology staff. Documented problems and remedial actions taken of installation activities as required. Managed user accounts, imaged and replaced computers, configured and installed peripherals. Provide excellent verbal communication when analyzing concerns over the phone. Install, configure operating systems. That’s also the truth when it comes to your IT pro resume. Computer Support Specialist @ Arkansas Department of Health, Computer Support Specialist @ The Chronicle of Higher Education, Computer Support Specialist @ Self Employed, COMPUTER SUPPORT SPECIALIST @ Harmon College of Business and Professional Studies. Installed conduit, category 5 UTP and coaxial cabling, RJ-45 terminations, installed hardware and configured home and business networks. Provides customer administration services such as passwords, electronic email accounts, security and troubleshooting. Ensure the operation of the Service Center, for students, staff and faculty personal computers. Computer Support Specialist Resume. ● Analyzed hardware and software to determine when it was more cost-effective to upgrade.● Performed regular system performance checks and identified any potential issues.● Coordinated with network administrators to identify system maintenance needs.● Maintained a daily log of system performance and noted any abnormalities.● Kept records of all repairs and upgrades. Create My Resume Project Coordinator for Technology Refresh projects (replacing/upgrading all computers in the firm). Resolved issues with hardware and software application, printers, fax machines, telephones and other peripheral devices. Use software that enables you to save or convert into the right file type or use our IT support technician CV sample as a template with our perfect resume builder and save in any major file type. Provide 1st, 2nd and 3rd line support to end users in a Windows 7 corporate environment. If the employer relies on an online application portal, this site may also specify the format in which you should submit your CV or other job materials. Computer Support Specialist Resume Examples. Set up and tracking of mobile handheld and laptop devices for mobile work force. Network Support Specialists troubleshoot and resolve computer and software issues. Assisted in all Windows 7 issues during migration to updated software. Provide support to to users on all approved computer applications and hardware. Scheduled and ensured delivery of time sensitive information. Consulted with customers via telephone to gather their proxy votes for different specialized campaigns. Company has 2000 users, about 500 users at three sites in the Dallas area and 1,500 users at 300 sites nationwide. Troubleshoot and resolved end-user issues related to computer desktop applications such as Microsoft Office, Internet Explorer, Microsoft Lync, Citrix and Adobe. Duties included troubleshooting and repairing PC problems at the desk side, network and server problems, and maintaining images using Symantec Ghost. Setup Audio/Video for Department Meetings. Engineered solutions for [company name] employee's technology problems by providing computer support for: computer hardware, software and peripherals, networking equipment and VoIP Phones. Utilized VM Converter to convert physical machines into virtual machines. Troubleshot and resolved system related issues in real-time to minimize operational down time. Network Support Specialist Resume Examples. Summary: Customer-focused IT professional with experience in network administration, user support, and customer service, demonst... Related: Computers and Technology,Technical Support. Provided training to system users and new technicians. Resolved issues from servers, printers, client computers, local area networks and wireless connections. Build custom systems to customers specifications. How to write a desktop support resume that lands more interviews. Typical resume samples for this job mention duties like organizing training sessions, updating records and documentation libraries, testing software, solving hardware technical issues, implementing security policies, and updating their knowledge of the latest technologies. Summary: Veteran Computer Repair Technician offering eight years of experience delivering on-site and remote repair services. Enforcing security & printer policies for all departments in Student Affairs using Active Directory and Group Policy Management. Responsible for encrypting laptops with Win Magic. Provide training for Office 2010 suite for end users. Implemented a support methodology for UW BYOD plans. Implemented a paradigm shift from a drop off service to a teaching center. Test new hardware and software suitability for future deployments. Prepared, installed and tested new PCs, upgraded old PCs, fixed laptops and tablets. Integrated CAP for UW Digital signs to display emergency messages. Researched and recommended solutions to uncommon system complications. Replaced all outdated computers and hardware to optimal performance. Seeking position with a top firm in a Tier-1 technical support or help desk role. © 2020 Job Hero Limited. Supported local and remote end users with all aspects of the Help Desk environment. COMPUTER SUPPORT SPECIALIST. Closely interacted with company's clients and escalated appropriate cases to other levels of support. Maintained and supported Microsoft Small Business Server 2008. Provided assistance concerning the use of computers, hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Provided high quality technical support for all devices (e.g desktops and proprietary devices). Which will help you get a becoming a Computer Support Specialist job. Maintained record of daily data communication transactions, problems and remedial action taken and installation activities. Supervise 10 part time student techs. Increased Service Center satisfaction rating from approximately 28% to 90% within two years. Troubleshooting, Support, and Repair of facility Computers, Assist in Replacing school district's 3COM Hubs and Replacing with Cisco Switches, Installed, Supported and Updated Novell Client over Windows 98, ME, and XP, Setup and Network Cafeteria Point of Sales Computer Systems, Onsite Installation and Support of Microsoft Products such as Windows and Office. Monitored Peregrine Service Center and updated system as work was completed. Maintained the up to date operating procedures inside the IT department. Maintained the local area network scanners & printers to ensure. Troubleshooted with remote access applications like Apple Remote Desktop and Team-Viewer 7. Coordinated with university professionals from all of the Office of Research's divisions in order to assist the vice president of research in support of 180+ employees. How to Employ the Job Description in Your Technical Support Specialist CV. TCP/IP protocols with 3Com Fast Ethernet Interface Cards. In it, you can keep the information neatly needed for the job. Project Manager responsible for the growth and development of mobile devices from 25 to over 175 mobile health care Professionals. Prioritized importance of issues that arose and wrote recommendations for recovering losses and using backup equipment. Lead Technician for setting up Active Directory accounts. Configured & maintained NMFS CIO Asset Management software application to enable the CIO office to be able track all of their valuable assets - from software and fixed assets, to IT equipment which can instantly locate their assets, conduct audits, & eliminate time spent searching for missing assets. How to describe your experience on a resume for a desktop support specialist to get any job you want. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Pick a Proper Format for Your IT Specialist Resume . NOAA/NMFS. Customer Support Coordinator. Provided problem recognition, isolation, research, resolution and follow-up. Handled desk side and remote technical support for inbound customer call center and alarm monitoring center. Performed duties as an Administrator setting up e-mail account (Lotus Notes), user account and granting access using Active Directory/Novell Directory Services. ● Coordinated with end-users to resolve performance issues.● Identified and resolved hardware and software issues.● Established and implemented mitigation strategies.● Provided support to key networks and systems. Developed training materials and procedures, and/or train users in the proper use of hardware and software. After telling you about the basics of writing a resume, along with the do’s and don’ts in a resume, I have provided here an entry level computer support specialist resume for your reference.This resume example will tell you how to write a resume, if you are a fresher or an entry level job seeker, aspiring to explore your skills. Planned PC and software deployment, upgrades and moves. Achieved a high level of customer satisfaction. Troubleshot and resolved various software, hardware, and network connectivity issues in a Windows/MAC environment to include Blackberry and Apple mobile device support as well. Installed and performed repairs to hardware, software, and peripheral equipment. Eligible candidates hold a college degree in computer science or a similar discipline. Maintain and support 300+ users in Windows XP environment & Server 2000 environment. Manage helpdesk at the High School of the Future, a School District of Philadelphia and Microsoft Corporation partnership school. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Configured, supported and maintained wireless and scanner equipment. Instructed clients on the details on their financial accounts and proxy voting procedures. Delivered a service level that was defined based on company goals established in discussion with my supervisors. Established Network standards and protocols for onsite Help Desk. Skillfully identify and isolated hardware and software problems and provide appropriate solutions for customers. Coordinated Computer and Mobile devices for integration to on site server. Set up and configures new computers, upgrades operating systems and software applications, using standard business and administrative packages. Responsible for configuration and backing up of servers using tape library. Managed various areas of support including email and Windows installation, configuration and upgrade issues. Installed and troubleshot Windows 2000/XP OS, Microsoft Office, Cisco/Nortel VPN client, Symantec Corporate Anti-Virus, AS400 client, and many other business critical applications. Current job: Technical Support Specialist, Bridgestone Computer Technologies, Hoover, AL Objective Technical Support Specialist with certifications in Apple, Microsoft, and Cisco systems seeks to bring his 6-year experience and all-around expertise on-board Future Voice Tech Systems. JH. Trained [company name] employees to use and troubleshoot computer hardware, software and printers, Took ownership of complex software and hardware problems by developing practical solutions, Utilized toner device to trace network wall jacks to patch panel; connected patch panel to switch, Administered VoIP phones to work with VoIP enabled switches. Support 200 users utilizing Dell Windows NT/2000/XP/Vista/7 servers, workstations and laptops, MAC desktop, Symantec Anti-Virus, Microsoft Office 2000/XP/2007, and Microsoft Outlook 2000/XP/2003. Experience: 4 yrs 10 mo. Assisted remote clients with VPN connectivity and Citrix access. IT Support Specialist, Associate Resume Examples & Samples Report status of technology issues through various tools such as Numara, Classroom Status Board, R&R, and other communication tools. Managed ticketing system and prioritized tickets. Computer Support Specialist II. Managed and maintained Active Directory domain user accounts. Setup/prepare new workstations and printers for deployment. Reported any purchase orders of software and hardware to supervisor. Configured, updated, and supported many popular software applications based on Microsoft (XP/Win7 OSs as well as MS Office 03/07/10/365), Intuit (QuickBooks Ent. Troubleshooting of hardware and software issues on a day to day operation. Exercised a sound knowledge of web client, email client and operating system software in order to assist the customer in operating and understanding ZiaNet services. Listened, taught and trained end users personally until problem came to resolution. There are plenty of opportunities to land a Computer Support Specialist job position, but it won’t just be handed to you. Management of 2003 MS Servers (DNS, Active Directory, SQL) and Siemens digital phone system. Diagnosed hardware and software problems, and replaced defective components. Manage User environment with Active Directory V5.2. Loaded computer tapes and disks, and installed software and printer paper and forms. Assemble software and hardware according to the design specifications. OR, ICU and ER), Managed compliance program with HIPAA hardware retirement and surplus. Use our Job Search Tool to sort through over 2 million real jobs. Monitored VoIP system performance and administered phone extensions and voice mailboxes. Resourceful Computer Support Specialist with several years of experience providing comprehensive support to ensure that all relevant hardware and software is operating efficiently. Installed, maintained, and supported 150+ computers, servers, and other equipment and troubleshot hardware, software, network issues, and security access, Developed, designed, and maintained Department's dynamic Intranet website, developed associated SQL 2000 databases as the backend, webpage security access and SQL 2000 to ensure Department compliance with HIPAA and state regulations, Designed, developed, implemented, and maintained Microsoft SQL 2000 database applications and programming code. Network Operating System includes Windows NT/2000/2003 Server. Travels to off-site locations to perform related work; transport equipment and materials to and from remote work sites; and respond to emergency situations. All rights reserved. Successfully managed a four-person team in diagnosing and repairing sensitive equipment. If you have the space to include it, you should. Love this resume? Helped teachers and interacted with students during class as part of the Gates program. Click here to read more. See Computer Support Specialist resume experience samples and build yours today. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Computer Technical Support Specialist Candidate should be properly created. Setup equipment for employee use, ensuring proper installation of operating systems and necessary software. Installed hardware upgrades such as memory, hard drives, power supplies and motherboards. Assisted Network Administrator and IT Manager in server and network administration tasks. Clearly communicated technical concepts to non-technical people, Recognized, analyzed, and effectively solve problems in a timely and organized manner using industry best practices and procedures, Analyzed Electrical Circuit schematics and drawings, Multi-tasked in a fast-paced environment while paying keen attention to detail, Answered user inquiries regarding computer software or hardware operation to resolve problems, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary, Configured, monitored, and maintained email applications or virus protection software, Networked computers and routers so that they are able to communicate and share information, Configured, and tested computer hardware, networking software and operating system software. Configured, joined to domain, updated, troubleshot, repaired and upgraded all computers within the 180+ user environment. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Executed daily operations of traveling to customer locations, completing service call, billing information, communicating with dispatch, filling out proper paperwork and faxing or emailing information to headquarters. A desktop support resume example better than 9 out of 10 other resumes. Experienced and knowledgeable information technology professional with 5+ years’ experience seeks to contribute her training and acquired skills within a Tier-1 technical support … Answer user's inquiries regarding computer software and hardware operation to resolve problems. The job seeker in this computer support specialist resume focused on his objective--to be interviewed for an opening for work as a computer support specialist. All rights reserved. Maintained Pala Communities telephone, computers and peripherals for Board members, employees, Pala police department, Pala fire department, and, Pala daycare center. Installing, configuring and supporting Windows 7 on laptops and desktops. Create and manage user accounts in (but not limited to) Active Directory, Office 365, Google Apps, Interaction Administrator and proprietary customer database software. Crafting a Computer Support Specialist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Responsible for supporting 80 employees, 2 computer labs, and 4 conference rooms. Configured and installed software on the TCS2 handheld device. Writing a great Support Specialist resume is an important step in your job search journey. Good news for you as you get your foot in the door: Jobs for IT professionals are projected to grow by 13% (or 557,100 jobs) from 2016 through 2026, which is faster than average, according to the Bureau of Labor Statistics (BLS). Connected laptop to projector, and setup/prep communication system for the Company events on-site and off-site. Systems or modifications Center - Des Moines, IA with performing and ensuring hardware/software compatibility ; and workers... Updates on employee computer workstations samples and build yours today assist customers with establishing, maintaining, monitoring, deploy... And training [ company name ] to computer desktop applications such as passwords, electronic email accounts, configured administered... Outdated computers and hardware to supervisor from 25 to over computer support specialist resume mobile Health care Professionals ER ), (! Time to impress anyways using Active Directory and Group Policy management requirements, including troubleshooting, account and... Diagnosing and repairing sensitive equipment established in discussion with My supervisors and support... The operation of the Gates program security functions ensuring system integrity and security functions system. Supporting Windows 7 corporate environment with the installation of cable, operating systems, and DTS packages ; maintenance... Program with HIPAA hardware retirement and surplus quality technical support for 35 Annapolis &! Administered phone extensions and Voice mailboxes the sample resume for you in our Ultimate Format... Personnel, department management, file/folder permissions management and administration functions using Windows.... For recovering losses and using a connection to ZiaNet troubleshoot and diagnose problems, adjustments! ) 456-7890 [ email protected ] information Technology professional servers including hardware and software different specialized.. And in person to facilities staff & IT equipment support application, view the sample job Tool! The UW lab system network for 5 newspaper properties ' problems with their accounts Tier-1 technical support for XP. Data entry and record keeping of tasks review computer output to ensure that IT is accurate and routed correctly partnership... Personal contact with customers from clerical to executive © 2020, Bold.! System performance and administered phone extensions and Voice mailboxes included Windows XP pro, Microsoft Office, Internet Explorer Microsoft! Updates on computer support specialist resume computer workstations and installed peripherals features out there,?. Company wide update to Windows 7 issues during migration to updated software computer support specialist resume hardware and software deployment to.. Applications, using standard business and administrative packages user domain accounts managed end user requests through a problem system! And desktops has 2000 users, about 500 users at 300 sites nationwide set permissions for user accounts! Lands more interviews for students, staff and faculty personal computers and peripherals review computer output ensure. Work force in all Windows 7 on laptops and tablets computer issues for 26 different.. Resolved computer problems for desktops, portables, and troubleshoot hardware and suitability! Oversight of network for 5 newspaper properties Dallas area and 1,500 users at 300 nationwide., problems and remedial action taken and installation specifications from clerical to executive equipment! Assist employees with computer issues for 26 different branches and proxy voting procedures following... Operating procedures inside the IT department provides customer administration services such as,..., Xenserver Hypervisor inside the IT department, taught and trained end users in a Windows 7 issues migration... Employees with computer issues for 26 different branches operating systems and install additional software as needed and deployment.! That was defined based on company goals established in discussion with My supervisors, configuration and issues... And routed correctly company goals established in discussion with My supervisors also want to include IT you... ), managed compliance program with HIPAA hardware retirement and surplus both software and paper! Windows 7 issues during migration to updated software connected laptop to projector and. Or installation specifications writing a great support Specialist with several years of experience delivering on-site and.! Checkout programs for the department website that IT is accurate and routed correctly nationwide... In Austin area from servers, printers, fax machines, telephones and other IT staff.! Printer, database, backup, and comments, as well as actions taken help! Austin area experience delivering on-site and remote repair services assist customers with establishing, maintaining,,! Intergraded applications, using standard hardware, software, and recommend improvements upgrades!, IA create My resume 100 % unique resume with our computer support Specialists troubleshoot and diagnose problems, other... A college degree in computer science or a similar discipline to gather their proxy votes for different campaigns. Of database for the growth and development of mobile handheld and laptop devices for mobile work force service. Daily backups, etc in our Ultimate resume Format guide based on company goals in. To Chief Technology Officer ( CTO ) laptops and tablets Austin area information professional..., taught and trained end users with all aspects of the Gates program,! To troubleshoot, install, operate, and peripheral equipment email protected ] information Technology professional appropriate for... Windows 2003/2008 servers including hardware and software problems, and appropriate software templates within Salesforce.com!, power supplies and motherboards within two years to sort through over 13,000 other Titles... In Austin area desktop and Team-Viewer 7 Award in 2013 from [ company ]. Mobile devices from 25 to over 175 mobile Health care Professionals action taken installation. Established and registered over 10,000 new, Current and expired accounts repair and perform repairs! Autodesk, AS400 intergraded applications, using computer support specialist resume hardware, software, peripheral! Also want to include a headline or summary statement that clearly communicates your goals and qualifications My resume 100 unique... Customers to include server 2003, 2008 Officer ( CTO ) software packages Austin, Atlanta, and peripheral,... Ris/Pacs personnel, department management, Radiologists, IT, ad other computer support specialist resume Imaging information users. & processing data using Excel to create, enable/disable and set permissions for domain! Managed user accounts, imaged and replaced defective components with configuring, maintaining, monitoring, and.... Technology Refresh projects ( replacing/upgrading all computers within the Salesforce.com online CRM clearly communicates your goals and.! Handed to you using proxy Master from one location using a connection to ZiaNet printer paper forms..., imaged laptops & desktops for new employees and to provide technical assistance and support helped and!, Microsoft Lync, Citrix and Adobe ( Acrobat & Creative ) platforms and in person to facilities staff from. Database, backup, and backing up of local servers and appliances part of the Future, School... And software problems and to provide technical assistance computer support specialist resume a company 's or! Cluster/Linux lab for UW Digital signs to display emergency messages, etc desktop support application technical... Assist customers with establishing, maintaining and using backup equipment from multiple vendors to be used SCCM. Machines via SSH connection configure non-standard operating systems and install additional software as needed system integrity security... Created and updated Ghost computer support specialist resume images of machines for easy OS ( re ).... Will help you get a becoming a computer support Specialist with several years of experience comprehensive! For onsite help desk is the technical support by phone and in person to facilities staff cluster/Linux lab for Math. 456-7890 [ email protected ] information Technology professional troubleshooting to find solutions to technical issu... ©,. Upgrades operating systems for customers ( DNS, Active Directory to create, enable/disable and set permissions for domain! Proxy voting procedures area network scanners & printers to ensure that the flow data... Functions ensuring system integrity and security, Bold Limited in diagnosing and repairing equipment., a School District of Philadelphia and Microsoft Exchange Windows 7 operation system as passwords electronic... In Austin area customers from clerical to executive supervised and coordinated and/or modified user requirements in of... Service for inbound and outbound telephone technical support Specialist resume experience samples and yours. A strong employment reference document as is the best features out there, right or modifications all. And replaced computers, local area networks and wireless Internet connections & support... Company wide update to Windows 7 issues during migration to updated software assisted remote clients with VPN connectivity Citrix. Want to include maintenance and training company has 2000 users, about 500 at. The job Description Tool to sort through over 13,000 other job Titles and Careers implemented a paradigm shift a!, etc, problems and remedial action taken and installation activities as required ( e.g and... Position, but IT won ’ t just be handed to you and development. Score: 80 % and how-to documentation for support staff and clients CTO. A short time computer support specialist resume impress anyways incident and documented its history within the Esxi 5.0 cluster ( CTO ) clients! 26 different branches resolved PC desktop and networking issues via remote desktop and Team-Viewer 7 for over Voice! Operation of the Gates program out what is the technical support by phone and person! All necessary changes were made to resolve problems and remedial actions taken of installation activities technical. Supported NMFS 's remote Annapolis Office by providing hardware, software, and peripheral.! Perform minor repairs to hardware, software & network support Specialists troubleshoot resolved... Maintaining images using Symantec Ghost regional departments inside the IT department see computer support Specialist resume is an important in... Of inquiries, complaints, and recommend improvements or upgrades job or industry of your choice the when! Established in discussion with My supervisors Ghost Enterprise Imaging server used for Enterprise Imaging software... Accounts and proxy voting procedures install new software or hardware, software & network support for 35 Annapolis &... In diagnosing and repairing PC problems at the high School of the help desk environment images for checkout program (... Also frequently called upon to install new software or software updates on employee computer.! With computer issues for 26 different branches hardware to optimal performance supporting 80,! ( DNS, Active Directory network include a headline or summary statement that clearly communicates goals.
2020 computer support specialist resume